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- Laptop's Camera not found HP Victus

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05-13-2025 08:10 AM
Suddenly my camera was undetected. It was just working fine the other day. But from time to time after installing and re-installing driver then restarting my device camera seems to function well at first then go back to the same issue again.
etected.
05-14-2025 12:20 PM
@dekz123, Welcome to HP Support Community,
Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue
Check Privacy Settings
Go to: Settings > Privacy > Camera
Make sure "Camera access for this device" is turned on.
Also, ensure individual apps (e.g., Zoom, Camera app) have access.
Reinstall the Camera Driver Cleanly
Press Win + X > Device Manager
Expand Imaging Devices or Cameras
Right-click your camera > Uninstall device
Check the box to Delete the driver software if prompted
Reboot your laptop
Windows should reinstall the correct driver automatically. If it doesn't:
Go to HP’s support site > input your model > download the Camera Driver or the relevant webcam driver.
BIOS & System Updates
Reboot into BIOS (F10 at startup)
Under Advanced or Built-in Device Options, ensure Camera is enabled
Also check for BIOS updates via HP Support Assistant
Also, refer to this guide for further steps: HP PCs - "We can't find your camera" error is displayed in Camera app in Windows 10 | HP® Support\
I hope this helps.
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
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Regards,
Garp_Senchau
I am an HP Employee