cancel
Showing results for 
Search instead for 
Did you mean: 
Lee120491
New member
2 1 0 0
Message 1 of 4
4,664
Flag Post

Low FPS/FPS Spike on Call of Duty

HP Recommended
HP Omen 15-dc1011na

I've got the HP Omen 15-dc1011na and recently within the last two weeks I'm having problems with the FPS.

 

I've been playing Call of duty Warzone for months with no problems, I would say 2 weeks ago  its became unplayable due to fps spike and high latency.

 

I run a 360mb/s Internet with it wired to the laptop so I assume its the laptop at fault for this. I've changed all the settings to low and very low in game but every 30 seconds or so I will get a spike in FPS were it will drop to below 30 instead of being at 80-100 were it has been at previous to this. Also on the occasion the latency will spike from around 30 to over 100ms.

 

I've tried lots of different tips off YouTube and Google but nothing has helped so far.

 

Any suggestions?

3 REPLIES 3
Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 31,117 2,618 3,995
Message 2 of 4
Flag Post
HP Recommended

 

@Lee120491 there are many ways to increase FPS and system performance:

  • Update the BIOS.

    For desktop PCs, go to HP Desktop PCs - Updating the BIOS.

    For notebook PCs, go to HP Notebook PCs - Updating the BIOS

  • Update the graphics driver.

    Go to HP Customer Support - Software and Driver Downloads, enter your PC model, then select the driver for your graphics card.

  • Most games allow you to change the graphics settings. Using a lower graphic quality often improves FPS.

  • Close any applications or programs that are not being used.

  • Turn on Game Mode. Game Mode is a new feature in Windows 10 Creators Update that improves gaming performance by limiting background processes and programs from using system resources while a game is running.

    1. Press the Windows key and G to open the Game bar.

    2. In the game bar, click Settings.

    3. Click the check box next to the game title to enable Game Mode for that game.

      Plug notebook PCs into an AC adapter to give the graphics card more power.

  • Plug notebook PCs into an AC adapter to give the graphics card more power.

P.S: Welcome to HP Community 😉

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.

Riddle_Decipher
I am an HP Employee

0 Kudos
Lee120491
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

No, I've followed every step on here but no luck!

 

I'm still having the same issues. Could it be a gpu issue?

0 Kudos
Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 31,117 2,618 3,995
Message 4 of 4
Flag Post
HP Recommended

@Lee120491 Yes, it could, and to confirm the same, here's what I suggest you do:

Install the latest version of the HP Hardware diagnostics (UEFI) on your device using this link: Click here for details

  • Hold the power button for at least five seconds to turn off the computer.
  • Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.
  • On the HP PC Hardware Diagnostics (UEFI) main menu, click System Tests.
  • Click Extensive Test.
  • Click Run once, or Loop until error.
  • While the test is running, the time remaining and test result for each component display on the screen.

If a component fails a test, write down the failure ID (24-digit code) for when you respond back to us.

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.

Riddle_Decipher
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation