cancel
Showing results for 
Search instead for 
Did you mean: 
Kegster
New member
1 0 0 0
Message 1 of 3
207
Flag Post
HP Recommended

Low FPS, Laptop running slow, fans not operating as they would

Hi there,

 

This past day I have noticed a severe drop in FPS and generally, the laptop is running much slower than it usually would. The only correlation is that the cooling fans are no longer expelling the same amount of heat as they usually would, nor making the same amount of noise. But I can hear them working as they would if I was not gaming and using the laptop for other uses such as say Netflix or youtube. They are quiet and expelling cool air only, not what I have been used to when gaming, I am used to a bit of heat and an increase in noise. 

 

Any help or advice as to where to go from here would be greatly appreciated.

2 REPLIES 2
HP Support Agent
HP Support Agent
11,463 11,431 491 549
Message 2 of 3
114
Flag Post
HP Recommended

Low FPS, Laptop running slow, fans not operating as they would

@Kegster

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Did this happen after a recent window or software update?
  • Have you made any hardware/software changes?
  • When was the last time it worked without these issues?
  • Have you updated Graphics and Chipset drivers?
  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824
  • What is the operating system?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

Reply
0 Kudos
YoelChuyQ
Level 1
11 7 0 0
Message 3 of 3
56
Flag Post
HP Recommended

Low FPS, Laptop running slow, fans not operating as they would

If you have razer synapse id uninstall that immediately

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation