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D0nnie
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Max fan speed at HP Pavilion Gaming 15 boot

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HP Pavilion Gaming 15
Microsoft Windows 10 (64-bit)

Hello,

 

My HP Pavilion Gaming 15 laptop sometimes boots with max fan speed which persists for several minutes (or longer) even after logging into Windows. The problem occurs like every 5 days, though it was flawless for 1 month after purchase. It's really random and I can't recreate the problem on demand. Last time it happened I scanned device with HP's software for hardware diagnosis and it didn't show any failure (I tried this from BIOS and Windows). Here's my video showing it: https://youtu.be/d6DALkgHWWw

 

Any idea what's the cause of it?

 

Greetings

Video recorded to troubleshoot problem (@ HP forums).https://h30434.www3.hp.com/t5/Gaming-Notebooks/Max-fan-speed-at-HP-Pavilion-Gaming-15-boot/td-p/7860458
4 REPLIES 4
banhien
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@D0nnie 

 

Yes, I believe it is new feature from new BIOS. Fan(s) will run for a short period

 

   (a) Machine checks its fans to make sure they work

   (b) To blow old air out and reset sensors to match current outside air temperature.

 

Hope this helps.

 

Regards.

BH
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D0nnie
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Hello Banhien,

 

Thank you for your reply. BIOS version is F33, seems to be the newest one for this laptop model.

 

When the "problem" starts triggering during laptop boot, it goes back to normal after a while, but it still triggers sometimes when it's logged into Windows for several hours (random spins with max speed, short ones though). When I launch something resources-hungry to heat it up a bit, it does the same (reasonable, but usually fans don't run at max speed when those programs/games are running), then it's "normal" for X days. BTW it's always one fan, not two.

 

I'm surprised because it was "normal" for one month after purchase, then it started acting up. So just to make sure, is there something to worry about? I though it could be a problem with hardware temperature controller/system, or something like that 🙂

 

I'm sorry for the duplicated post, I posted in different section of the forum at first then noticed it's probably wrong one, so posted again in "Gaming Notebooks" and noticed someone moved my first post to this section later.

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D0nnie
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It does the same thing 3rd day in a row now. Very long time running with max fan speed, break for a bit, and continues again with max speed. Is it really a feature? It goes back to *normal* after X hours.

 

Greetings


@banhien wrote:

@D0nnie 

 

Yes, I believe it is new feature from new BIOS. Fan(s) will run for a short period

 

   (a) Machine checks its fans to make sure they work

   (b) To blow old air out and reset sensors to match current outside air temperature.

 

Hope this helps.

 

Regards.


 

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D0nnie
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Updated BIOS and drivers, problem still here.

 

Also, got this message from HP employee

cheers

=======================================================================

Request you to follow the below troubleshooting steps:-

            

I have a few recommendations: 

  • Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. 

    As I understand you want to control fan speed,

    No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: 

    Did you know that the fan is system managed and cannot be changed manually?

    Does the computer shuts down due to overheating?

    Have you recently made any changes on the computer before the issue started?

    Have you tried to update the drivers and the Bios?

     

    If you didn't, I'm afraid that's how the HP device is designed, making changes to fan speed may cause overclocking or over-throttling causing hardware malfunctions within the device and hence is not recommended or supported by HP.

     

    If your device is overheating, please remember the below information:

    NOTE: Generally, when temperatures inside the case rise above 35 degrees Celsius (95 degrees Fahrenheit), the risk of damaging important internal components increases greatly.

     

    Also, to avoid the CPU damage, we do not recommend throttling or overclocking the CPU, I recommend you refrain from using high-performance games on this laptop as it's not built for the same.

     

    I would suggest you refer to the support documents as this will help you in resolving the issue.

     

    Let's start off by updating the Bios, Chipset and graphics card drivers on your PC from our HP support website, using this link.

    Also, download and install HP support assistant on your PC. It should automatically download and install the latest updates and drivers for your PC.

    Refer this link to know how to use HP support assistant.

     

    HP Notebook PCs - Fan is Noisy and Spins Constantly, PC is Warmer than Normal

     

    Updating your Notebook computer BIOS

    Keeping notebook air vents clear and clean

    Increasing the efficiency of the notebook to reduce heat

    Using Windows Task Manager to identify corrupt processes

    Selecting power save settings to shut off your computer when it is not in use

     

    HP Notebook PCs - Reducing Heat Inside the Laptop to Prevent Overheating

     

    The best way to do that is using the HP Guided Troubleshooter: 

    Click here to access it (simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern).

     

    If you have followed the instructions and still having issues, I would recommend you go ahead and run an extensive system test from F2(Please capture the failure ID for further assistance).

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

=======================================================================

My reply to this message:

 

"As I understand you want to control fan speed" - nope, i just dont want them to run at 100% when temperature is perfectly fine under 35 degrees C on idle, when I boot PC, even in BIOS.

"Does the computer shuts down due to overheating?" - As I said, temperature is perfectly fine.

"Have you recently made any changes on the computer before the issue started?" - Nope, it was good for one month and started acting up after that one month. I said all that in OP.

"Have you tried to update the drivers and the Bios?" - I updated BIOS and drivers, was "good" for two days, and again spins to max speed like i showed in my OP.

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