cancel
Showing results for 
Search instead for 
Did you mean: 
Alen_Pasnikov
Level 1
3 2 0 2
Message 1 of 8
12,903
Flag Post

Solved!

Max fan speed button

HP Recommended
OMEN by HP Laptop 15-dc1xxx
Microsoft Windows 10 (64-bit)

Add max fan speed button in the command center like you did in 2019 model, but just ignored on 2018 model. It is impossible to utilize full performance on this laptop in long gaming sessions. At the start laptop is doing really well, but when it hits like 97-98 degrees the performance gets worse because it is too hot. I hate that my fans are at full speed only when it hits 80 degrees that is too late. I don't understand how this is a thing, and how nobody haven't sued this company for creating a product that performs intentionally worse than it should.

 

You must add this option! Otherwise, people will lose their trust and never buy a laptop from hp again.

1 ACCEPTED SOLUTION

Accepted Solutions
KrazyToad
HP Support Agent
HP Support Agent
22,734 22,721 1,363 1,380
Message 4 of 8
Flag Post
HP Recommended

@Alen_Pasnikov

 

I can pass on the feedback to the concerned Team and if ever they do add that function it will come as an update to HP Command center.

 

But at this moment it cannot be guaranteed that the Fan Speed button will be added Thank you

 

 

KrazyToad
I Am An HP Employee

View solution in original post

7 REPLIES 7
KrazyToad
HP Support Agent
HP Support Agent
22,734 22,721 1,363 1,380
Message 2 of 8
Flag Post
HP Recommended

@Alen_Pasnikov


Welcome to HP Community

 

I have gone through your Post and would like to help

 

If the Notebook overheats please ensure it has the latest BIOS. Link: https://support.hp.com/us-en/drivers

 

Also refer to this Link: https://support.hp.com/in-en/document/c01657439

 

Keep me posted

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

0 Kudos
Alen_Pasnikov
Author
Level 1
3 2 0 2
Message 3 of 8
Flag Post
HP Recommended

Just add the max fan speed button in the command center! Can you please tell this to someone who can change this situation (developer/hp staff)? I'm 100% sure that it is not a hard task to add a button. If HP doesn't do it, it will just show that everything is about money and not about people.

KrazyToad
HP Support Agent
HP Support Agent
22,734 22,721 1,363 1,380
Message 4 of 8
Flag Post
HP Recommended

@Alen_Pasnikov

 

I can pass on the feedback to the concerned Team and if ever they do add that function it will come as an update to HP Command center.

 

But at this moment it cannot be guaranteed that the Fan Speed button will be added Thank you

 

 

KrazyToad
I Am An HP Employee

View solution in original post

Alen_Pasnikov
Author
Level 1
3 2 0 2
Message 5 of 8
Flag Post
HP Recommended

Yes please pass it! Thank you!

0 Kudos
KrazyToad
HP Support Agent
HP Support Agent
22,734 22,721 1,363 1,380
Message 6 of 8
Flag Post
HP Recommended

👍 😊

KrazyToad
I Am An HP Employee

joye01
New member
1 1 0 0
Message 7 of 8
Flag Post
HP Recommended

Hi, Thanks a lot for resolving my problem.Thank you  again

0 Kudos
sandytechy20
HP Support Agent
HP Support Agent
26,785 26,658 1,466 1,537
Message 8 of 8
Flag Post
HP Recommended

@joye01

 

You are welcome.

 

Cheers.

Sandytechy20
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation