• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Does your laptop battery charge only when the laptop is turned off? Click here to view the solution
Locked

‎08-21-2021 03:06 AM - last edited on ‎08-23-2021 08:29 AM by Retired

HP Recommended
Product: HP Omen15
Operating System: Microsoft Windows 10 (32-bit)

Hi! I accidentally sparked my HP omen 15 laptop motherboard while replacing battery, can you please help me in identifying the damage part and what trouble this can cause?

***bleep***

Category:
1 REPLY 1

‎08-24-2021 09:22 PM - edited ‎08-24-2021 09:22 PM

HP Recommended

Hi@Tejveer92, Welcome to the HP Support Community!

 

Don't worry I'll try to help you out.

 

We like to know if the notebook is powering on?

 

May I know the Operating system using?

 

May I know the model number of the printer?

 

Please share the info I can share the troubleshooting step to resolve the issue 

 

Keep me posted. Happy to help!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day!

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.