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- My AC adapter seems to have broken prematurely

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05-23-2025 03:42 PM
Since day 1 of owning this laptop I heard strange printing noises coming from the 200W AC adapter that came with my laptop.
The noise was very faint and barely audible but it was there, since it was my first laptop I just assumed this was normal.
Fast forward to today, and I felt my adapter get really hot, which I also believe it shouldn't do. Soon after, it died and I haven't been able to get it to work again. I feel like such an adapter should work for way longer and this event makes me think that it just died prematurely because it was faulty from the start. Anyone that knows more that can weigh in?
05-26-2025 05:33 AM
@Kwi9, Welcome to the HP Support Community!
We're here to help you tackle that battery issue! Don't worry, we've got your back!
To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential.
To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name.
We're looking forward to helping you resolve this issue!
Stay tuned, and thanks for your patience!
Regards,
ZOEY7886
I am an HP Employee