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‎10-09-2022 09:48 AM

HP Recommended
Product: OMEN Laptop - 17-cb1080nr
Operating System: Microsoft Windows 10 (64-bit)

I discovered a few weeks ago my camera will not work, I tried a few things and couldn't figure it out. I also didn't really have the time to deal with it at the time. A few days ago I finally had time to mess with it. Well I ended up in a troubleshooting chat with Microsoft. Long story short those idiots deleted the camera driver from my laptop and now they can not figure out how to redownload it on to my computer!!! 

 

Microsoft says its not their driver/software its HP's . WE as in Microsoft and I went through HP's website can not find software or driver download for camera anywhere. But Microsoft swears the camera is not their program or software or driver!! 

 

Now I STILL can not get my camera to work and now the driver can not be "troubleshooted" because the idiots at Microsoft deleted the driver and now cant figure out how to redownload it!! 

 

Does anyone hear know where to find the driver download for the built in camera on HP Omen? OR has anyone else had the same issue of camera not working? Thank you for your help. 

Category:
4 REPLIES 4

‎10-09-2022 08:31 PM

HP Recommended

Hello @Brooklyn_MC-93 

Sorry to hear that you are having problems ... I would like to help you.
 

Let me check your current system configuration before we "focus" on the camera...

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU

( equals HP product number (p/n) )

Processor

BIOS Version/Date

 

(2) Please report your results

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‎10-11-2022 04:29 PM

HP Recommended

my camera not work properly 

Windows Camera app error code 0xA00F4244

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‎10-12-2022 02:32 PM

HP Recommended

Hello @Brooklyn_MC-93 Please report back

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‎10-12-2022 02:33 PM

HP Recommended
@ankityadav1750 wrote:

my camera not work properly 

Windows Camera app error code 0xA00F4244

Hello @ankityadav1750 

 

Check the Windows update history to see what updates have been installed since the camera error occurred.

Send screenshot.

 

Kind regards

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