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Locked

‎02-18-2023 04:01 AM

HP Recommended
Product: OMEN Laptop - 15-ek0006nj
Operating System: Microsoft Windows 10 (64-bit)

I have an omen laptop 15 ek0006nj and suddenly it turned off and when I booted it back up I was met with the system fan 90b error message, I don't know if I need to replace the fan or if it's something else, the cpu temp would rise to 97c and the gpu to 88c while playing the simplest of games, I don't know what to do and would appreciate some help, Thanks in advance.

Category:
1 REPLY 1

‎02-19-2023 10:48 AM

HP Recommended

@USER20230218164 

 

Please use the following document which is for Business machines but I think it is applicable for other machines

 

                https://support.hp.com/au-en/document/c04935023

 

Regards.

BH
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