-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Gaming
- Gaming Notebooks
- My intel optane memory is not detected when I was trying to ...

Create an account on the HP Community to personalize your profile and ask a question
05-06-2022 12:05 PM
I got an error showing: Boot device not found ( please install an operating system on your hard disk ).
Hard Disk - (3FO)
when following HP support advice and entered bios to check intel optane, it wasn’t listed.
please assist in helping how to get it back and functioning normally so I can recover my system and get my laptop functioning normally
Solved! Go to Solution.
Accepted Solutions
05-07-2022 06:25 PM
@achillis1980 wrote:... and my laptop worked normally.
I also performed the hard disk test and all passed.
I believe those are all you need
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
05-06-2022 04:26 PM
Its specs
https://support.hp.com/rs-en/document/c06408136
It does NOT have Optane. Please use the following Guide to fix
HP PCs - Hard disk 3F0 boot device not found error
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
05-07-2022 06:48 AM
Thanks for your help, before I read your comment I went to Bios and enabled legacy support and my laptop worked normally.
I also performed the hard disk test and all passed.
By knowing what I did, is the problem solved ?
05-07-2022 06:25 PM
@achillis1980 wrote:... and my laptop worked normally.
I also performed the hard disk test and all passed.
I believe those are all you need
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.