• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Locked

‎08-06-2023 09:14 AM - edited ‎08-06-2023 09:22 AM

HP Recommended
Product: HP Pavilion Gaming - 15-ec1024ax
Operating System: Microsoft Windows 11

Hi,

There are few issues I am going to describe:

1. When I type press T or Y, it inputs T or Y then the cursor automatically goes to the start of the line. It doesn't come back when I use touchpad to get to the place where I was typing. If I use arrow-right key then only it works.

2. If there is any media playing, it goes to the start automatically, as if someone is pressing arrow left continuously.

3. Shift+Arrow-left doesn't work for going backward in any media but Arrow-left works.

4. Backlight never goes off.

Please help!! Thanks for all your help.

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.