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‎08-20-2020 04:01 AM

HP Recommended
Product: hp pavillion 15 ec0101ax
Operating System: Microsoft Windows 10 (64-bit)

After the recent update in my bios recommended by hp support assistant I am facing a problem.My laptop automatically hibernates itself when I try to play cs go on it. Being a gaming laptop it shouldn't happen at all. The game runs smooth with great fps but after 10 mins it just locks itself. When I open the laptop again all it is in the same state as it was when it hibernated. My laptop is just 10 days old and it is already facing issues in gaming even though it is a gaming laptop

3 REPLIES 3

‎08-21-2020 11:37 PM

HP Recommended

It is the problem of the BIOS version. Even HP removed it from their website. Just wait for it to get fixed. You may find people who tell you to revert back to f0.5 version. But dont if you are not that good with computers as if it goes wrong you wont be able to turn on your computer.

Just wait and let HP fix their peoblem.

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‎08-22-2020 01:15 AM

HP Recommended

Are you it is problem of bios?How much time would it take to fix the problem I cannot use my laptop for gaming...it's really frustrating

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‎08-22-2020 03:22 AM

HP Recommended

Im sure it as annoying as hell. But all we can o is wait for the updated BIOS. And HP was not given any estimated release date

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