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HP Recommended
Victus by HP 16.1 inch Gaming Laptop PC 16-e0000 (2V8Z4AV)
Microsoft Windows 11

I normally got 144fps in apex legends but whenever i bring the laptop outside , used it to 40-50% battery then i went home plugged in the charger and i notice the performance is very bad as if the laptop haven't gotten charged yet . Genshin , apex , overwatch only got half the fps i used to have . But after i restarted the laptop , everything becomes normal again . Is it a bug ? should i be worries about it

1 REPLY 1
HP Recommended

Hello @4R0U8PA 

Sorry to hear that you are having problems ... I would like to help you.

 

Let me check your current system configuration.

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU

( equals HP product number (p/n) )

Processor

BIOS Version/Date

 

(2) Start Windows <Device Manager>

- Expand <Display adapters>

- Expand <Network adapters>

- Expand <Sound, video and game controllers>

--->>> Send screenshot

 

(3Please report your results

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