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Does your laptop battery charge only when the laptop is turned off? Click here to view the solution
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‎10-17-2020 07:41 AM

HP Recommended
Product: Omen laptop, 15-ax001np
Operating System: Microsoft Windows 10 (64-bit)

My laptop only charges while turned off, the light near the charger hole is white while turned on and orange while turned off. 

 

When I plug and unplug the charger while turned on, it says charging for 10seconds (without charging even 1%) and then it goes back to dont charge.

1 person had the same question
1 REPLY 1

‎10-19-2020 08:29 AM

HP Recommended

Is this related to this ?

 

https://youtu.be/JHEMeUjdZq4

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