My omen 17 gaming laptop shut down and is full black screen and will not turn back on

[Rylee7]

My omen 17 gaming laptop randomly shut down and went full black screen and will not turn back on and I have tried everything. My battery looks fine but when I plug everything in no lights come on and it will not turn on what so ever. I tried to hold he button down for 1 minute and it still won’t turn on 

[Max3Aj]

@Rylee7, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
Here’s a step-by-step troubleshooting guide for your HP Omen 17 gaming laptop that won’t power on, shows a black screen, and has no lights:

Perform a Hard Reset

This clears any residual electrical charge that might be preventing startup.

• Disconnect the power adapter.
• Unplug all external devices (USBs, HDMI, etc.).
• If the battery is removable, take it out.
• Press and hold the power button for 30–60 seconds.
• Reconnect the power adapter (leave battery out if removable) and try powering on.

Check for Signs of Power

• Look for any LED indicators (power button, charging port).
• Listen for fan noise or drive activity.
• If there are no signs of life, proceed to the next step.

Try a BIOS Recovery 

This can help if the BIOS is corrupted.

• Turn off the laptop.
• Press and hold Windows + B, then press and hold the Power button for 2–3 seconds.
• Release the power button but keep holding Windows + B for another 10 seconds.
• If successful, you might hear beeps and see the BIOS recovery screen.

Test with an External Display

To rule out a display issue:

• Connect your laptop to an external monitor or TV via HDMI.
• Power on the laptop and press Windows + P repeatedly to cycle through display modes.
• Wait a few seconds between each press.

Reset the CMOS (Advanced)

If you're comfortable opening the laptop:

• Disconnect the battery and power.
• Locate the CMOS battery (a coin-cell battery on the motherboard).
• Remove it for 5 minutes, then reinsert.
• Reconnect everything and try powering on. 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support