My son downloaded an app that I want to uninstall but it says I must be an administrator to remove

[Bathandwa]

it keeps on saying I must be an administrator to remove the app

[VikramTheGreat]

Hi @Bathandwa,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I completely understand how frustrating it feels when something as simple as uninstalling an app turns into a permission problem, especially on a family computer where you need to keep things safe and tidy.
 

Here’s a clear, step-by-step guide you can follow to safely uninstall that app on your HP PC:
 

1. Check if You’re Logged in as Administrator:
   • Click the Start menu.
   • Type Control Panel and open it.
   • Go to User Accounts → User Accounts again.
   • Look under your name — if it says Administrator, you’re good.
     If not, you’ll need the administrator login.
      
2. Uninstall via Settings (if you're an admin):
   • Click the Start menu → Settings (⚙️ icon).
   • Select Apps → Installed apps (or "Apps & Features").
   • Scroll down to find the app.
   • Click the three dots (⋮) next to it and select Uninstall.
   • Confirm when prompted.
      
3. If It Still Asks for an Administrator Password:
   • Right-click the app’s uninstaller (if it has one in its Start menu folder or Program Files).
   • Select Run as administrator.
   • Enter the administrator password if required.
      
4. Using Control Panel (Legacy method):
   • Go to Control Panel → Programs → Programs and Features.
   • Find the app, click it, and choose Uninstall.

I hope this helps.

Take care and have a good day.

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VikramTheGreat

HP Support