• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
HP Recommended
Hp Pavilion 16-a0032dx
Microsoft Windows 10 (64-bit)

Hello everybody, I just bought an HP laptop with 500GB SSD and 32GB optane. Yesterday, I just wanted to replace the optane with the new M.2 SSD 500GB, and I have followed the instruction to disable optane in Intel Optane Storage and Management. However, after disabled and removed this card, and replaced with the Crucial NMVE M.2 SSD, I cannot boot my laptop, and it keeps always " Bootable Device Not Found."

I have tried to re-install back the Optane, and it can start again but the error always happens when I removed the Optane and replace it with the new M.2 SSD card. I have no ideas on what I did wrong please help me!!! 

1 REPLY 1
HP Recommended

@Kanbo8695 , welcome to the forum.

 

If you are using the new M.2 as the boot drive, did you go into the BIOS/UEFI and set it as the boot drive?  Also, did you clone the original SSD to the new SSD or do a clean install of Windows?





I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!





† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.