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HP Recommended
OMEN 17.3 inch Gaming Laptop PC 17-ck1000 (509W0AV)

Hello. Since I got my new laptop, I've been encountering issues with missing or not installed Wi-Fi, Bluetooth, and sound drivers every time I perform a clean install of Windows. I need to have the Wi-Fi driver on my USB drive, which is frustrating, as I won't be able to install other updates otherwise. I'm not a novice when it comes to clean installations, debloating, etc., so please don't advise me to use the Windows troubleshooter. It's ineffective, and we all know it. I simply want to identify the source of this problem. I want to have all of my drivers installed as soon as I finish setting up Windows. Please assist me.

1 REPLY 1
HP Recommended

Hi:

 

Since I have no idea what model Wi-Fi adapter HP installed in your notebook, please post the hardware ID for the device you see in the device manager labeled as a Network Controller.

 

That is what Windows names the Wi-Fi adapter when it needs a driver.

 

Use this guide for how to find the hardware ID for a device:

 

How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)

 

I also need to know what Windows operating system you need the driver for--W10 or W11?

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