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‎09-02-2023 12:18 AM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-e0000 (2V8Z4AV)

I had brought this laptop a month earlier and this had warranty mismatch issues. I raised a complaint to HP website, they asked for my documents of purchase and I was assured that the problem will be rectified within a week. It's been 15 days now and I haven't got any solution. What should I do?

 

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1 REPLY 1

‎09-04-2023 10:02 AM

HP Recommended

@787109

 

Welcome to the HP support community.

 

I understand that you want to update the warranty, I am glad to assist you.

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers

Sandytechy20
I am an HP Employee

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