Not getting solution for Warranty mismatch issue.

[787109]

I had brought this laptop a month earlier and this had warranty mismatch issues. I raised a complaint to HP website, they asked for my documents of purchase and I was assured that the problem will be rectified within a week. It's been 15 days now and I haven't got any solution. What should I do?

[sandytechy20]

@787109

Welcome to the HP support community.

I understand that you want to update the warranty, I am glad to assist you.

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers