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‎08-21-2022 07:52 AM

HP Recommended
Product: HP Pavilion Gaming - 15-ec1052ax
Operating System: Microsoft Windows 10 (64-bit)

I am about to upgrade my ram to 16GB, however after running a scan test on the crucial website. It told me I could upgrade it to 32 Gb. Whereas on amazon it said I could only upgrade to 16GB ram. I'm confused about which website is telling the truth. Whether I should go for 24GB OR 16GB.

 

Link of scan- https://www.crucial.in/scanview/646587AC31D926C3

Link of product- https://amzn.eu/d/9i5PENO

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-21-2022 09:54 AM

HP Recommended
@Shourya123 wrote:

Hey, Thank you for your reply, one last thing. Can I do ram mixing? my first slot ram is of 8Gb of Samsung. Now can I buy a 16Gb ram of crucial and make it a total of 24Gb? Or is it necessary to detach my existing ram of 8Gb and buy 2 new 16 GB ram of crucial? 

Hello @Shourya123 

 

RAM from the same manufacturer should always be used.

Buy 2x 16 GB ( Crucial ) like I wrote before and you're are happy.

 

Good luck

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5 REPLIES 5

‎08-21-2022 09:02 AM

HP Recommended

Hello @Shourya123 

Sorry to hear that you are having problems ... I would like to help you.

Ask your motherboard what it can handle...

 

(1) Launch the Windows command prompt and execute below command
wmic memphysical get maxcapacity

 

Divide the result by 1024 and again by 1024

or

divide result by 1048576

 

You will get GB (Gigabytes)

 

(2) Please report your results

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‎08-21-2022 09:22 AM

HP Recommended

Hey the result is 32. 

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‎08-21-2022 09:27 AM - edited ‎08-21-2022 09:30 AM

HP Recommended
@Shourya123 wrote:

Hey the result is 32. 

Take the crucial ram and you're done.

 

ub6424_0-1661095796714.png

 

Good luck

Was this reply helpful? Yes No

‎08-21-2022 09:47 AM

HP Recommended

Hey, Thank you for your reply, one last thing. Can I do ram mixing? my first slot ram is of 8Gb of Samsung. Now can I buy a 16Gb ram of crucial and make it a total of 24Gb? Or is it necessary to detach my existing ram of 8Gb and buy 2 new 16 GB ram of crucial? 

Was this reply helpful? Yes No

‎08-21-2022 09:54 AM

HP Recommended
@Shourya123 wrote:

Hey, Thank you for your reply, one last thing. Can I do ram mixing? my first slot ram is of 8Gb of Samsung. Now can I buy a 16Gb ram of crucial and make it a total of 24Gb? Or is it necessary to detach my existing ram of 8Gb and buy 2 new 16 GB ram of crucial? 

Hello @Shourya123 

 

RAM from the same manufacturer should always be used.

Buy 2x 16 GB ( Crucial ) like I wrote before and you're are happy.

 

Good luck

1 person found this reply helpful
Was this reply helpful? Yes No
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