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- HP Community
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- OMEN Keybord backlight color

Create an account on the HP Community to personalize your profile and ask a question
02-24-2019 11:06 AM
I have an issue when locking a laptop(Win+L) and signing in the keyboard's backlight color resets to default(orange, yellow, purple, blue).
I know that the problem is not so global :), but would be perfect if you'd fix it 🙂
Solved! Go to Solution.
Accepted Solutions
02-26-2019 07:59 PM
Welcome to the HP Support Community!
I recommend you update the BIOS and the chipset driver from the below link and check if it helps.
BIOS: https://ftp.hp.com/pub/softpaq/sp92001-92500/sp92404.exe
Chipset: https://ftp.hp.com/pub/softpaq/sp92001-92500/sp92457.exe
If you continue facing the issue, I recommend you download and install HP event utility and check.
https://ftp.hp.com/pub/softpaq/sp88001-88500/sp88257.exe
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee
02-26-2019 07:59 PM
Welcome to the HP Support Community!
I recommend you update the BIOS and the chipset driver from the below link and check if it helps.
BIOS: https://ftp.hp.com/pub/softpaq/sp92001-92500/sp92404.exe
Chipset: https://ftp.hp.com/pub/softpaq/sp92001-92500/sp92457.exe
If you continue facing the issue, I recommend you download and install HP event utility and check.
https://ftp.hp.com/pub/softpaq/sp88001-88500/sp88257.exe
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee