OMEN by HP 17 cb0xxx

[SeeQ]

Hello, for some time I have a problem with my laptop, when I install the latest drivers for the Gtx 1660ti graphics card, then the screen dimming option stops working, and because I do not have the latest game drivers on the laptop, my system hangs and I have a very high RAM consumption

[praveenbv]

Hi@SeeQ,

Welcome to the HP Support Community!

Don't worry I'll try to help you out.

Check for the BIOS update?

Install the GEFORCE EXPERIENCE 

Hope this helps! Keep me posted.

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Have a great day! 

[SeeQ]

The BIOS has been updated but I can not update the chipset, I checked literally all the drivers that are available and nothing helped, even a complete system reset and the installation from scratch did not help only on the old driver from 2019 everything works but unfortunately it has such effects as the fact that I cannot run certain games and sometimes the system freeze adding that before the reinstallation the system was in night mode but now it does not work

[praveenbv]

Hi@SeeQ,

`We have done the basic troubleshooting as per the document and the notebook needs to checked taking remote access so that get to know it's a hardware or software issue.

I'd suggest you contact HP in your region regarding the service options for your computer or HP Chat Support Team.