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- HP Community
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- OMEN by HP - 17 thermal issues after recent bios update

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06-05-2019 10:55 AM
Hi. I was playing Apex Legends when I noticed that my CPU temperatures are higher than usual.
I am using custom power option when I am playing games because on 100% CPU temperatures rise up to 95-98 degrees so, I've set the processor power draw to 90% so it does not activate turbo boost and doesn't heat up that much.
Couple days ago Hp support assistant informed me that there is a new bios update for Intel CPU's MDS vulnerability. So, I updated the bios.
This is where my problem begins. After the update, my CPU temperatures have risen up. Before on 90% power draw. the CPU would max out around 70-75 degrees while playing Apex and 70-78 on some other titles. But after the update, it is rising up to 83 degrees on Apex. I haven't tested it on other titles.
So, I limited the power draw even more. After setting it to 75% I still get around 79 degrees.
I know that these CPUs are rated for 90-95 degrees but I don't want the CPU to get to that temperatures.
There is no fan control in Omen control panel to max out the fans to cool down the CPU and I have not found a 3rd party app that supports this laptop to control the fans. And also, because the CPU gets hotter than the GPU, the CPU fan always spins faster than the GPU fan.
Also, I have bought this laptop approximately a month ago, so I don't think there is that much dust in the fans.
Solved! Go to Solution.
Accepted Solutions
06-07-2019 02:57 PM
CPUs and Graphics Cars temperatures usually go up to 95 degrees without causing issues when playing high end games.
As long as the Notebook is not overheating, shutting down or facing performance issues, there is nothing to worry
But if you feel the Notebook is overheating more than it should, then I suggest you contact HP Support
Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true and select your Country to get the Contact details for HP Support
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
06-07-2019 02:57 PM
CPUs and Graphics Cars temperatures usually go up to 95 degrees without causing issues when playing high end games.
As long as the Notebook is not overheating, shutting down or facing performance issues, there is nothing to worry
But if you feel the Notebook is overheating more than it should, then I suggest you contact HP Support
Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true and select your Country to get the Contact details for HP Support
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee