• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎06-05-2023 07:30 PM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-e0000 (2V8Z9AV)
Operating System: Microsoft Windows 11

System get two slow and some time air venting fans not working, and temperature of processor with hold at  55° to 60° Celsuis  and processor get self controlled by reducing performance. when processor run in on-battery maximum 2.4ghz speed but my processor base speed is 3.20ghz When I plug to DC power, processor get normal and performance much faster upto 4.1ghz.please help me to solve this issue, i bought this product within 3 months only. when i visit local service center also they will never give proper response and i will never seen like this worst service center ever. HELP ME!!!

Thanking you

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.