• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎03-01-2023 06:20 AM - edited ‎03-14-2023 12:52 PM

HP Recommended
Product: OMEN 15.6 inch Gaming Laptop PC 15-en1000 (2L1F2AV)
Operating System: Microsoft Windows 11

Hey,

I bought this laptop back in 2022 March, and occasionally I've had blue screens (Driver Power State Failure) usually after 30-ish minutes of playing (BF2042, CS:GO or GW2), although when I've plugged the laptop to another power plug and connected the laptop to a TV via HDMI and played Witcher 3, I've never had any issues. I've installed a second M.2 NVME SSD (WD Black SN750 SE 1Tb M.2 NVMe) and always updated all drivers and BIOS. Today I got the same blue screen ([content removed] as an attachment) after playing CS:GO for around 30 minutes and then I uninstalled Nvidia drivers with DDU in safe mode and reinstalled the drivers.

Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.