• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
HP Recommended
Omen 15-EN0XXX
Microsoft Windows 10 (64-bit)

I recently bought an Omen 15-EN0XXX laptop and it was running perfectly at first. But I have been in lockdown for months so it has been constantly charging. Now i have noticed that the battery drains from 100% to 0% within 1 hour for usage, instead of 5 like it used to. Is there any way to fix this problem or will I have to replace the battery. If i have to replace it, is there any store online that i can replace it, because otherwise i have to send it away from a month, and i need it for school. Any help appreciated.

1 REPLY 1
HP Recommended

Hi@DW2007, Welcome to the HP Support Community!

        

Please find the document for the HP Battery Life       

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

 

Have a great day! 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.