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Does your laptop battery charge only when the laptop is turned off? Click here to view the solution

‎10-06-2021 04:05 AM

HP Recommended
Product: Omen 15-EN0XXX
Operating System: Microsoft Windows 10 (64-bit)

I recently bought an Omen 15-EN0XXX laptop and it was running perfectly at first. But I have been in lockdown for months so it has been constantly charging. Now i have noticed that the battery drains from 100% to 0% within 1 hour for usage, instead of 5 like it used to. Is there any way to fix this problem or will I have to replace the battery. If i have to replace it, is there any store online that i can replace it, because otherwise i have to send it away from a month, and i need it for school. Any help appreciated.

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