Omen 15-ek0506nz docking station

[Matt1221]

Hi all,

I have a weird issue with my Omen 15-ek0506nz i bought not too long ago. 

I was using a HP usb c dock G5 with it without any problems, until I updated to windows 11. 

After that the dock wouldnt be recognized at all anymore after plugging it into the thunderbolt slot.

I downgraded back to windows 10 again but the dock still does not work anymore.

I tried to check the thunderbolt security settings in BIOS but it wont let me access the advanced tab at all.

Is there any solution to this problem, as I kinda need the docking station for my setup.

Thanks in advance

[Dilip_18]

Hi@Matt1221,

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing issues with the Omen Laptop when connected to the dock wouldn't be recognized.

I have a few recommendations 

• Update your Notebook computer to the latest BIOS from HP.COM.
• Make sure the Windows and HP support assistant updates are up to date. 
• Try with alternate ports if available.
• You can do Reset PC Keep my files from windows and check if it works

Hope this helps! Keep me posted. 

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