Omen 15 gaming hub (control center) stuck on loading screen

[ratta_01]

Since I set the voltage to "intelligent" on the gaming hub whenever I try to open it it keeps being stuck to the loading screen. If I try to use it as an administrator it opens but only as a black window that can't be closed at all. I tried to uninstall it and reinstall it, reebot it, everything. Can somebody tell me what should I do?

[Echo_Lake]

@ratta_01

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, 

I understand that HP gaming hub settings are not applied correctly and it stuck on the loading page. I have a few troubleshooting steps we could try to fix the issue:  

Firstly, perform Windows Update and HP Support Assistant: (do not skip any troubleshooting steps if you feel steps are repeating) 

To check for updates now, select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates.

Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool.

1. To open HP Support Assistant, double-click the HP Support Assistant icon .
2. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
3. Click Check for updates and messages to scan for new updates.
4. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
5. Click the update name for a description, version number, and file size.
6. Select the box next to any updates you want to install, and then click Download and install.

And, also run BIOS Update: Follow steps from the link: https://support.hp.com/in-en/document/c00042629
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.