Omen 16 will not turn on or charge

[Sean-Kelly]

Last night, I experienced issues with my laptop crashing and receiving a “Driver irql not less or equal” error. In an attempt to troubleshoot it, I ran a memory diagnostic check on my computer. I was forced to unexpectedly close my laptop for a time during this process, and when I reopened it, the computer would not turn on and would not react to the AC adaptor.

[Nal_NR]

Hi @Sean-Kelly,

Welcome to the HP Support Community. 

I'd be glad to help you! 

I'm really sorry to hear that you're having such a tough time with your Omen 16 laptop. It’s frustrating to deal with unexpected crashes and now not being able to turn it on. Let's work together to find a solution.

Have you run the  HP Support Assistant ?  Have you run the Windows troubleshooter? Can you update any drivers directly from the Device Manager?

Here is a link to HP PCs - Computer Locks Up or Freezes (Windows 10, that should help.  Please update me on the results.

Keep me posted for further assistance

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