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AustinShannon
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Message 1 of 5
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Omen Command Center key on keyboard stopped working

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3VT96UA#ABA
Microsoft Windows 10 (64-bit)

So my omen key for the command center has stopped working, and ive looked around but couldn't find anything.... so can you help me

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Alejandro_Silva
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Message 2 of 5
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I´'m having the same issue, the Command Center app starts but stays stuck in the black screen that say geeky phrases. I´ve called the support vía phone but the guy couldn't find any solution. IS there any alternative for the OCC to control the keyboard lighting and the fans?

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KrazyToad
HP Support Agent
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Message 3 of 5
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@AustinShannon

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please uninstall the HP omen control center from the control panel and restart

 

Next download the Omen Command center from Microsoft Store

 

Keep me posted

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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Alejandro_Silva
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The app does not appear on the panel control section, I can only uninstall it from the start menu

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KrazyToad
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@Alejandro_Silva

 

Please ensure you have the latest BIOS. Link: https://support.hp.com/us-en/drivers

KrazyToad
I Am An HP Employee

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