Omen Command Centre not showing overclock options

[azxcvbnmazx]

Omen Command Centre showing overclock options  all black

CPU: i7-7820HK

Windows 10 1809

[azxcvbnmazx]

[Echo_Lake]

@azxcvbnmazx

Welcome to HP Forums,  

This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂

I see that your experiencing issue with the HP Omen command centre,
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

• When was the last time it worked fine?
•  Have you made any hardware/software changes?
• Have you tried any troubleshooting steps?
• Have you tried updating the HP OMEN Command Center?

Keep me posted for further assistance.

[azxcvbnmazx]

• When was the last time it worked fine?

I really can't remember it.

My friend used this computer for temporary use, and I found this problem after giving it back to me.

•  Have you made any hardware/software changes?

No hardware changes

• Have you tried any troubleshooting steps?

The problem persists after installing OMEN Command Center SDK Package  sp92908.

I used MediaCreationTool to create a USB flash drive. After reinstalling the Windows 10 system, the problem remains.

• Have you tried updating the HP OMEN Command Center?

I updated in the Microsoft store

[Echo_Lake]

@azxcvbnmazx

Thank you for posting back. 

I appreciate your efforts to try and resolve the issue. As you've performed relevant troubleshooting steps and the issue persists. 

This sounds like software related issue. 

Let's try uninstalling and reinstalling the Omen software and check: Click here

Keep me posted for further assistance.