Omen Laptop Frame Drops

[Photoray002]

Hmm.

Just so I'm clear and not misunderstanding this, it does it at about the same intervals of time? Like, its fine and then drops for about 10 secs, every 10 minutes (or such).

Does it only do this with Fortnite or are you able to run other games and notice it also?

If so, I'm still suspicious there's something starting up and eating resources at those moments of drop.

Are your drivers up to date? Run the HP Support Assistant from the Start menu and find the Product Number of your Omen.

Let me know what it is so I can identify exactly what your specs are.

[SicoHa]

Not at a constant rate, but every few minutes or so the frames dip for 10 seconds and then shoots right back up. I currently only play Fortnite so I am not sure. 

OMEN by HP Laptop 15-dc0xxx is the product name

[Photoray002]

That is not the product number. I need to full product number in the HP Support Assistant.

Its seven digits.

[SicoHa]

Ok, 3ZW93UA#ABA is the product number 

[Photoray002]

Thank you.

1. Check your power brick and tell me if it says its 200W.

2. In that HP Support Assistant, it should tell you what Bios version you have. Do not update the Bios from the Support Assistant. Just tell me the version.  Should be F.12

If its not, run this update... sp102092.exe  (only if its not up to date).

Do not have anything else running at the time and do not shut off the laptop during the install and have the power cord plugged in.

3. Update your NVIDIA driver. Version 446.14 

http://us.download.nvidia.com/Windows/446.14/446.14-notebook-win10-64bit-international-dch-whql.exe

Run the download and choose to do a clean install.

4. Run Windows updates. Click the Check for updates button even if it shows its up to date. Do this until there are no more updates.

The updates may or may not solve the issue, but needs to be done so we can cross that off.

[SicoHa]

My power brick is 200W and my bios was f.05 so I’m updating it - it says block x/4096 and says ho bios update - I’ll update my driver afterward but I did update it yesterday 

[Photoray002]

Go ahead and force run the windows updater again after all is said and done, just to rule it out also.

[SicoHa]

1. Ok, is it supposed to become black and say the system bios boot block is being updated?

[Photoray002]

IT will take some time, dont touch anything. It will do its thing in time.

[SicoHa]

Just finished the Bios Update, now installing the driver with the link you provided.