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‎04-16-2021 10:52 AM

HP Recommended
Product: OMEN 15
Operating System: Microsoft Windows 10 (64-bit) 
My computer model is OMEN by HP 15-dc1xxx 
When I open Omen Light Studio, it doesn't see my keyboard.
I wonder if my computer doesn't support this?
Keyboard shows 3 different colors in the picture of the computer in HP Support Assistant.
keyboard.jpglight studio.jpg

 

 

 

2 REPLIES 2

‎04-16-2021 03:22 PM

HP Recommended

@Tarıking 

 

HPSA may show an image which is not your machine, just a general image. Omen Gaming Hub shows real image of your machine.

 

Does your machine have 4-zones keyboard at the beginning ?

 

        effects.png

 

If Yes, please select Effect to see the result as shown about

 

Regards.

BH
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‎04-16-2021 05:46 PM - edited ‎04-17-2021 06:08 AM

HP Recommended

 @Banhien
Thank you for your feedback. Where can I find the photo of my computer in Omen Gaming Hub ? gaming.jpg

 gaming.jpg

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