cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
Q1K
New member
2 1 0 0
Message 1 of 3
251
Flag Post

Omen Light Studio does not see the laptop keyboard

HP Recommended
Omen 15-en0031ur
Microsoft Windows 10 (64-bit)

When you start Omen Light Studio, there is no 3D laptop model in the rectangle and  therefore there is no way to adjust the backlight. The description of the program indicates that this laptop model has an RGB backlight. What could be the problerm?Без имени.png

2 REPLIES 2
banhien
Level 19
Level 19
96,734 65,447 12,531 21,593
Message 2 of 3
Flag Post
HP Recommended

@Q1K 

 

The specs of your machine is

       https://support.hp.com/au-en/document/c06859080

 

It came with FreeDOS. Did you install all required drivers for it from the following link

 

              https://support.hp.com/us-en/drivers/selfservice/omen-15-en0000-laptop-pc-series/32827270

 

>>>> The description of the program indicates that this laptop model has an RGB backlight

Note: I can't see information of keyboard from its specs

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>
Was this reply helpful? Yes No
Q1K
Author
New member
2 1 0 0
Message 3 of 3
Flag Post
HP Recommended

Yes, the laptop came with DOS, I installed everything, but still, nothing works. The fact that this model has RGB backlighting is indicated in the description of the Light Studio program.1.png2.png

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation