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‎02-24-2021 01:02 PM

HP Recommended

Hello, i downloaded the Omen Gaming Hub and than the Omen Light Studio. I can also launch the Light Studio. But in the Studio i can not do anything. I can choose colours and stuff but I can not change the Colour of my Keyboard. 

If you know what to do, please answer me. 

 

 

light studio.PNG

2 people had the same question
5 REPLIES 5

‎02-24-2021 01:38 PM

HP Recommended

@Matthias586 

 

Please check the following guide

 

          https://h30434.www3.hp.com/t5/Gaming-Knowledge-Base/How-to-use-OMEN-Light-Studio-and-How-to-fix-the-...

 

Regards.

BH
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‎02-24-2021 10:56 PM

HP Recommended

Thank you! I tried those things but  still can't see my Omen 15 in the Light Studio Layout screen. In the task Scheduler there is no LightStudioHelper? Are there any other options how to fix this?

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‎02-25-2021 09:00 PM

HP Recommended

@Matthias586 

 

Ok, sounds like a bug here. I've got same problem.

 

        light studio bug.png

 

You know, this is a Beta version hope Developers know this. You can ignore now and wait for next release.

 

Regards.

BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎03-05-2021 09:37 AM

HP Recommended

Got the same problem on HP Omen ek0038ur. 

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‎03-05-2021 11:50 AM

HP Recommended

Its been an issue HP is trying to figure out. There is another thread about the same thing here...

https://h30434.www3.hp.com/t5/Gaming-Notebooks/Sharing-How-to-use-OMEN-Light-Studio-and-How-to-fix-i...

 

We are waiting for updates to fix the problem. None of us here on the forum will know when the issue will be 100% solved yet.

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