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05-28-2020 03:04 AM - edited 05-29-2020 03:53 AM
My Laptop battery has not been charging completely for the past 1 month, during this quarantine time I have been gaming on this a lot (playing only Dota 2), i even tried to factory reset without loosing documents saved in it, it didn't help. This September my laptop will turn 3 years old. Kindly help, because now my laptop charges only upto 65%.
Also, some times it abruptly shutdowns even though there's more than 15% battery.
05-28-2020 01:07 PM - edited 05-28-2020 03:41 PM
When you boot the system, press F10 several times
BIOS menu will open
Look for "Battery Care Function " in the tab "System Configuration" and check it is set to 100 %
Or maybe you don't have the same BIOS menu as me and you don't have this option...
05-28-2020 04:40 PM
I did the BIOS menu as you said, the Battery care function was set at 100%.
BTW, when its plugged in, after it reaches 65% it shows plugged in, there is no charging shown at that percentage level, below it yes it is shown. Is that something to be worried about?
On a side note, is Discord bad for battery life? It's an software i installed after which this issue began i use to voice chat with my friends when i game. Now I have uninstalled it.
05-28-2020 04:58 PM - edited 05-28-2020 05:02 PM
You can also perform a battery Check:
Open HP Support Assistant. Click on My PC, and then click Tools and Diagnostics. Click HP Battery Check to start the test
You can also perform a test at the system boot :
Press esc key several times, then go to System diagnostic, and run Battery Test
(sorry I didn't see your previous reply)