Create an account on the HP Community to personalize your profile and ask a question
08-20-2020 10:27 AM
One day i tried installing the omen app to change the colours of my keys but then i found out i couldn't adn deleted that specific file for the installed application, and that's when the error messages popped up. I didn't know this until after 6 months since i don't often use the command center, i wanted to check the new mobalytics page and it wouldn't open with the button and then it would open when i manually clicked on it, but it would stay on the loading screen. i've tried uninstalling and reinstalling the app but it didn't work. Any suggestions?
08-20-2020 03:33 PM
(a) Uninstall OCC,
(b) Use Windows 10 Store to Search for Omen Command Center,
(c) Then Get it
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
08-21-2020 07:46 PM
Hi, @Alejandro_Silva, you can try to uninstall OMEN Command Center by the attached tool, and then do Windows update to make it "update to date", restart your PC,
then go to Microsoft Store to install OMEN Command Center again. Let's see if it works.
09-15-2020 06:24 PM
@KingArthur720Hi, could you please use the tool to collect OMEN Command Center log file and send to us for checking? firstname.lastname@example.org
Here is the OCC log collector tool