• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Locked

‎03-14-2019 04:40 PM

HP Recommended

I have not recieved a formal reply from HP on the issue.

I was only told to force Windows to manually update until there are no more updates.

Then go to the HP Support Assistant and search for updates.

Then if that doesnt work, uninstall the OCC and reinstall it.

Then go to Windows Services and make sure the HP Omen HSA is enabled as I stated above.

If I hear of anything else, I will let you know.

Was this reply helpful? Yes No

‎03-29-2019 12:02 AM

HP Recommended

YEAH MAN I HAVE THE SAME ISSUE AND ITS NOT SOLVED YET!!!. I HAVE AN OMEN 15 2018. HOPING A SOLUTION FROM HP'S SIDE

Was this reply helpful? Yes No

‎03-31-2019 01:43 AM

HP Recommended

help pls

Was this reply helpful? Yes No

‎04-11-2019 04:45 AM

HP Recommended

i have the same issue with omen command center but the version is 7.5.1.0

Was this reply helpful? Yes No

‎04-11-2019 08:27 PM

HP Recommended

@KingSolly 

What is your laptops product number?

Was this reply helpful? Yes No

‎04-12-2019 03:40 AM - edited ‎04-12-2019 03:45 AM

HP Recommended

@photoray002

my laptop is OMEN by HP Laptop 15-dc0xxx and the product no.  4PQ76EA#A2N 

it is fixed when i updated the BIOS.

one more thing i want to ask you does my model have the overclocking option in omen command center

Was this reply helpful? Yes No

‎04-12-2019 04:08 AM

HP Recommended

Unfortunately no it does not overclock. You need an unlocked cpu for that, The 8750H is not unlocked.

The heat sink and fans wouldnt be able to handle the heat generate from overclocking.

Im sorry.

Was this reply helpful? Yes No

‎04-12-2019 04:10 AM

HP Recommended

i actually needed the overclocking bar to underclock the cpu because it runs very hot even maybe 90 degree and i have to run by the better performance battery option so i does not run that hot

Was this reply helpful? Yes No

‎04-12-2019 04:13 AM

HP Recommended

What you need to run the system cooler is to UnderVolt the cpu. That would have to be done with either Intels XTU program or Throttlestop.

I do not support those programs so you would have to turn to their forums for support on using it.

Was this reply helpful? Yes No

‎04-12-2019 04:14 AM

HP Recommended

thank you i will go to their forums

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.