Create an account on the HP Community to personalize your profile and ask a question
10-07-2022 10:14 AM
Hello and greetings from Croatia.
I have hp omen laptop 15-dc0006nm and the problem is when i install windows 11. Everything is fine till the moment when windows install driver for mobile gtx 1060...then the screen went off , external monitor is off but when i press keyboard i hear windows sounds...so my question is ...my graphic card is dead or?
I tried install win10 , win 11, original driver from nvidia site...and every time is the same...i have the picture untill i install graphic card driver.
Can you help me?
10-07-2022 03:03 PM
Sorry to hear that you are having problems ... I would like to help you.
Let me check your current system configuration.
(1) Run msinfo32
- Select <System Summary>:
--->>> Copy/screenshot/paste following key/value pairs:
( equals HP product number (p/n) )
(2) Please report your results
Didn't find what you were looking for? Ask the community