Omen laptop battery not available in HP spare parts? Help!

[ddhamilt]

Where can I buy this battery? I want the right one from the HP store. My battery is dead and I need to replace it. Didn't even last 2 years since I bought it. 😕

I am out of warranty and tried using the HP tool to buy the battery, but it doesn't have my model of OMEN by HP Laptop 15-dc0xxx or product number of 3WE66UA#ABA

Here is the URL where I checked on hp.com for replacement parts, and the battery doesn't even show up 

https://parts.hp.com/hpparts/Search_Results.aspx?mscssid=FCBCE1A70E3146EA9BA79056D23369E1&SearchIn=S...

Please help, I need to fix this!

[The_Fossette]

@ddhamilt

I reviewed your post and I understand that you are looking for a replacement battery for your computer.

Don’t worry, I assure you I will try my best to get this sorted.

You can purchase all the replacement parts available for your computer from the HP part surfer.

Follow the steps in the below article for detailed instructions.

https://support.hp.com/us-en/document/c00372736

Or else you can contact the support team and they will assist you in ordering the part.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

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