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- Omen won't reset

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08-07-2019 08:45 AM
So I'm trying to reset my laptop but it keeps failing around after is about 30% done and gives me no reson for its failure
08-10-2019 01:40 AM
Hi @Cooper_W
Welcome to the HP Support Community.
To better assist you - How are you trying to re-install the operating system?
While you respond to that, try these steps to test the hardware -
1. Hold the power button for at least five seconds to turn off the computer.
2. Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.
3. On the HP PC Hardware Diagnostics (UEFI) main menu, click System Tests.
4. Click Extensive Test.
If the test passes, try resetting the computer using the Media Creation Tool.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Have a great day!
Asmita
I am an HP Employee