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Message 1 of 6
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Only Balanced mode is available under performance control .Performance and comfort modes are missing

HP Recommended
HP omen 15 ek0018tx
Microsoft Windows 10 (64-bit)

I had purchased a new HP OMEN 15 ek0018tx laptop a day back and I'm really disappointed to not find the flexibility promised in performance mode. In OMEN command center the performance control menu does not offer me options to choose from .I'm given only Balanced as an option .The other two options - Performance and Comfort are missing. 

Sat23_0-1602781437170.png

 

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Message 2 of 6
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@Sat23 

 

Not all machines have this option. Please read the following document

 

              https://support.hp.com/au-en/document/c05387497

 

Regards.

BH
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Message 3 of 6
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I looked up the document and my device has the option to switch between different performance modes.

I have also tried deleting OMEN command center ,installing the latest drivers , updating windows and downloading OMEN command center back again. Still didn't get positive results. Please tell me something other than these to solve my problem.

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GTX/150W Omen doesnt have Performance Mode.... HP should info about this to costumer... it's sound dissapointing for user with GTX/150W configuration....

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This is cheating! I got the ek1500tx last week and I was surprised to see the overclocking and performance modes were not available on this. We chose HP over the Acer predator Helios and triton's Metal body and better screen and the Asus' ROG and this is how HP tricks us. The fact that the performance mode would not be available for 150W variant should have been clearly specified! This is a gaming laptop that doesn't let you switch to a gaming mode! Joke! And what does the omen command center do? Let us change the RGB ,that's all! Selling this laptop off the first chance I get. Never been so frustrated or felt cheated like this before by such a company 

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overclocking is not available too on the new 2020 OMEN... and i think based on GTX 1650 power around 50W ,  it's not neccesary to have Performance Mode option... Because the GTX already at max power with OMEN 2020....

 

Slightly different with RTX 2060 variant... on Default Mode / Balanced Mode, RTX is working around 80W and on Performance Mode it's ramped up to 100W... So i think HP already tried to do the best for each of their laptop configuration...

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