cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
meta99
New member
1 0 0 0
Message 1 of 2
182
Flag Post

Order delay with no updates

HP Recommended
OMEN 15
Microsoft Windows 10 (64-bit)

Hello,

 

I ordered a customized HP OMEN 15 laptop on January 2rd. Four days later (Jan 6) the process has started and the order status showed that HP is gathering components (of the device). It’s January 28th today, the day it should have been or was “estimated” to be delivered. I received an email saying that it’s taking longer than expected and the revised delivery date is now March 3rd.
My issue is, apart from the bothersome unexpected one month delay, is that why has the status not been updated from Jan 6th until now? Are they still gathering components? 
Should I be expecting another delay?

 

Thank you

1 REPLY 1
Photoray002
Level 15
12,679 9,523 1,309 2,557
Message 2 of 2
Flag Post
HP Recommended

Sorry to hear about the delays. We cant speak for HP directly as this forum is a separate entity from Sales. But I do know that almost everyone is experiencing delays on orders from HP depending on what they ordered. Custom builds especially.

 

Unfortunately there is no way to predict what will happen by March. Customs have always taken longer than expected to begin with. Now with the silicone chip shortages, I would have no idea. Its affecting other MFGs also, even Ford Motor Company.

 

Sorry I cannot be of more help on that subject. 

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation