Overheating causes Sudden Shutdowns

[Ark0]

Laptop suddenly shutsdown while playing a game. Bios updated. HP support assistant doesn't show any update. Fans cleaned thermal paste changed. 

Now somehow have to manage gaming by applying maximum processor power to 80% or else shutting down suddenly. 

[ub6424]

Hello @Ark0 

Sorry to hear that you are having problems ... I would like to help you.

We need the check CPU and GPU ...

(1) CPU

Download, install and start <Open Hardware Monitor>

https://openhardwaremonitor.org/

--->>> take screenshot after a few minutes <idle>

(2) GPU

Download, install and start GPU-Z

https://www.techpowerup.com/gpuz/

- click tab [sensors]

- Remember to select the right graphics chip/card on bottom

--->>> take screenshot after a few minutes <idle>

(3) Please report your results

[Ark0]

 

Just turned on the laptop and did this.. if you want i can screenshot this again after a shutdown

[Ark0]

  this is while playing Valorant at lowest settings

[ub6424]

Hello @Ark0 

Start windows <device manager>

- Open <Display adapters>

--->>> Send screenshot

[Ark0]

 

[ub6424]

---

@Ark0 wrote:

  this is while playing Valorant at lowest settings

---

Repeat GPU Test

- tab [Sensors]

- Please select "NVIDIA Gefore GTX 1050"

[Ark0]

 

[ub6424]

97°C is max temp for that card, but personally I wouldn't put it past 80°C, under full load 70-74°C should be okay

(1) Play a few minutes intensively...

(2) send gpu screenshots

[Ark0]

This is the situation right now. I unlocked the Ultimate performance setting in the battery and power option. 
previously the temperature (I could feel by touching the laptop was far more than this. 

the max temperature as u said might be 95, but i faced unexpected shutdowns and i was not able to turn on the laptop immediately. 

Now it seems to be doing fine after enabling the Ultimate performance battery power plan.  

Unlocked the ultimate power plan using the following cmd command:

powercfg -duplicatescheme e9a42b02-d5df-448d-aa00-03f14749eb61