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- Re: Overheating of hp omen 15 2021 ryzen

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07-08-2022 05:45 AM
ever since I bought the laptop the temps are very high it reaches 102° for running any game in low graphics and the bottom right corner of the laptop getss wayy too hot it reaches 80° for running Chrome or normal usage
07-09-2022 06:57 AM
Sorry to hear that you are having problems ... and I would like to help you.
@dvv4 wrote:ever since I bought the laptop the temps are very high it reaches 102° for running any game in low graphics and the bottom right corner of the laptop getss wayy too hot it reaches 80° for running Chrome or normal usage
Why did you not complain about this immediately ?
(1) Update BIOS
HP Notebook System BIOS Update (AMD Processors) | F.13 Rev.A | 12.8 MB | Apr 6, 2022 | Download |
Why should you install the update ?
https://support.hp.com/us-en/document/ish_4123786-2338478-16
Quote: "
Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:
- An available BIOS update resolves a specific issue or improves computer performance.
- The current BIOS does not support a hardware component or a Windows upgrade.
- HP Support recommends installing a specific BIOS update.
"
(2) Install/Update
HP PC Hardware Diagnostics UEFI | 8.2.0.0 Rev.A | 56.1 MB | Jun 30, 2021 | Download |
(3) Check your hardware
Using the HP PC Hardware Diagnostics (UEFI) to diagnose hardware errors ...
https://support.hp.com/id-en/document/c04499777
Watch how it works:
https://www.youtube.com/watch?v=14GKIpGPNRM&ab_channel=HPSupport
(4) With constant overheating, the thermal paste for CPU, GPU and bridges dries out and loses its function and must therefore be renewed !
In your case: Service is required !
- The computer should be disassembled and checked.
- Thermal paste for CPU GPU and bridges should be renewed
- The function of the fan(s) must be checked
- General cleaning ...
HP warranty is valid => HP Support Technician should do it.
No HP warranty => You should have it serviced by a professional notebook (chip level) repair store.
or
DIY (Do it yourself !) Maintenance and Service Guide
07-16-2022 03:54 PM - edited 07-16-2022 03:57 PM
I had the same problems with my 2020 model Ryzen 7 4800H/RTX 2060 - The max operating temperature for Ryzen 7 4800H has been reported to be 105c (it will throttle/lose performance if constantly at that level) but a lot of users have reported bad/poor factory application of thermal paste on many Omen 15 models.
Also, you should consider a cooling pad/laptop stand as it will contribute towards good airflow (you won't notice big improvements, but it certainly helps). I got one from Amazon and you can also plug an AC adapter into it to get a bit more power from the fans.
Hope this helped!