Overheating when AC adapter is plugged in

[Gustav98]

I´ve bought this laptop little over a year ago and it has worked fine up until last month. My laptop has begun overheating even when i have no applications open on it, the cpu regularly goes up to 95C°.  But I´ve noticed that when i unplug the AC adapter from the laptop the cpu goes down to 60C° within seconds. I´m struggling to find answers on how to fix this problem so it would be appreciated if I could get some help.

[Echo_Lake · Accepted solution]

@Gustav98

Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

• 1. Go to Start, search for Device Manager, and open this result.
• 2. Expand batteries.
• 3. Right-click on the ACPI option (usually the 2nd option) and select delete or uninstall. Follow the prompts.
• 4. Shut down the computer. 
• 5. Disconnect the charger.
• 6. Remove the battery.
• 7. Hold down the power button for 1 minute.
• 8. Insert the battery only.
• 9. Attempt to turn the battery on.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.