PUBG GAME SHOWS LAG WHILE CONNECTING THE LAPTOP CHARGER

[Rajeev2025]

While playing PUBG on my HP Pavilion Gaming Laptop 15-ec2145AX (552W2PA) with a 4GB RTX graphics card, the game lags significantly when the charger is connected. However, when I unplug the charger, the lag reduces slightly. Unfortunately, I cannot play for an extended period without connecting the charger.

My charger is 150W, and I even tried using another charger to check if the issue was related to the power adapter, but the problem persisted. I also contacted HP Assistance, but they could not resolve the issue. Initially, the game ran smoothly while the charger was connected, but this problem started recently, and I am unsure of the exact cause.

I have already tried adjusting power management settings in the battery options and modifying NVIDIA graphics card settings as suggested online, but none of these solutions worked. Kindly provide a proper solution to resolve this issue.

[Kuroi_Kenshi]

Hi @Rajeev2025,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your laptop running slow!  

We're thrilled to have the opportunity to assist you and provide a solution.

That’s frustrating! Let's troubleshoot systematically since the lag happens only when the charger is plugged in:

Check Power Plan Settings: Go to Control Panel > Power Options. Select High Performance (or create a custom plan with max performance settings). Click on Change Plan Settings > Change Advanced Power Settings. Expand Processor Power Management > Maximum Processor State and set both Plugged in & On battery to 100%.

Adjust NVIDIA Settings: Open NVIDIA Control Panel. Go to Manage 3D Settings > Global Settings. Set Power Management Mode to Prefer Maximum Performance.

Refer to this link for further guidance: click here

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

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Best regards,