Perfomance mode vanished after an update.

[Hyphocrite]

i always use the omen gaming hub when i play so after I updated it to the newest version, now my performance mode is gone, help how to fix?

[Hawks_Eye]

Hi @Hyphocrite 

Welcome to the HP Support Community! We're here to help you get back up and running.

To restore Performance Mode in OMEN Gaming Hub after an update, try reinstalling the app, updating your BIOS, and verifying that your HP device model still supports the feature.
 

Many users have reported that Performance Mode disappears after certain OMEN Gaming Hub updates, especially if the BIOS or system services aren't aligned. Here's how to get it back:

Step-by-step fix for missing Performance Mode:

 

1. Reinstall OMEN Gaming Hub

• Uninstall the current version from Settings > Apps > Installed Apps
• Reboot your PC
• Reinstall from the Microsoft Store: OMEN Gaming Hub

 

2. Update your BIOS and chipset drivers

Performance Mode may be hidden if your BIOS is outdated.

• Visit: HP Drivers & Software
• Enter your exact HP OMEN model
• Download and install the latest BIOS and chipset drivers
• Restart your PC after installation

 

3. Install OMEN System Services (if missing)

Some updates remove required background services.

• Go to HP’s support page for your model
• Look for OMEN System Services or HP SDK Package
• Install and restart

If none of these steps restore the feature, let me know your exact HP OMEN model and I’ll check compatibility and firmware status for you.

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Take care, and have an amazing day!

Regards, 

Hawks_Eye

[Hyphocrite]

Still nothing i updated the bios, I use a Victus by HP Gaming fa-2xxxx with a serial number 5CD50448G8 and a product number of  B7WA8PA#UUF

[Hawks_Eye]

We sincerely thank you for your patience and co-operation during this troubleshooting process.

My apologies for the inconvenience caused to you. We'd hate for you to be stuck in a situation like this. Because you matter to us.

We recommend taking the conversation to our phone support team. They'll work with you one-on-one to get the issue sorted, possibly with some remote assistance magic. 

I'm sending you a private message to guide you on the next steps.

If this resolves your issue, kindly mark this post as "Accepted Solution" and click "Yes" if it was helpful.

Take care and have a great day!

Regards,

Hawks_Eye